Welcome to Aonta Technologies

 

Introduction 

Aonta Technologies provides carrier grade voice conferencing solutions to Conferencing Service Providers, Telcos and Enterprises. The solutions support all modes of conferencing including reserved, reservation-less, attended and unattended. Standards based, utilising SIP, the solution supports traditional PSTN and mobile connectivity via commodity gateways. The solution inter-operates with third party web & video conferencing solutions (e.g. Cisco Webex) to provide a converged unified conferencing solution. Running on regular rack, blade or virtual servers, ensures no expensive proprietary hardware, greatly reducing total cost of ownership. Please visit our products page for more details.

 

 

COVID update September 2020

FAQs re COVID-19

With many Employees working from home here are some common FAQs we are receiving..

1.

Q. Our regular Conferencing Service Provider (CSP) has no capacity and cannot guarantee access, what is involved in owning my own bridge?

A. With previous crisis, a surge in demand for regular audio conferencing services has occurred locking many users out of their regular CSPs bridges.

That was certainly the case in the first wave of COVID in Q1 of 2020. As of mid September, it does appear a second winter wave is now a real possibility.

Some of those CSPs use proprietary hardware so increasing capacity takes considerable time even where the supply chain is intact.

Also some of those CSPs use the PSTN network and in some countries the lead time to order additional lines also takes time.Talk with your CSP first.

Some enterprises  who normally operate from a campus or across a number of offices will have their own internal IP-PBX (VoIP telephone system)

Under normal circumstances their employees would dial out from their offices to CSPs for a service. 

The opportunity, when those employees are remote is for them to dial into their office and have a conferencing bridge co-located with their IP-PBX.

The Aonta ACS1000 audio conferencing bridge can be installed on regular servers or virtual servers. The optimal number of concurrent ports can be licensed and is not limited to multiples of PSTN trunks. (E1 x 30 and T1 x 24) No hardware lead times, spare parts etc.We offer flexible licensing models allowing for temporary additional capacity or burst capacity to support the peak busy hour.

2.

Q. So will the experience be the same as the service that I use today?

A. It can be. The AC1000 emulates all service providers, other bridge vendors and legacy bridges and can be setup to provide any call flow and DTMF commands you require.
In addition there are many conference types that are particularly useful, such as crisis dial-out, self provision, meet me direct (no passcode), call-back and highly secure with passcodes, unique PIN codes and authentication based on the number (CLI/ANI) of the employee dialling in. More details on our product page above.

Conferences can be recorded and listened to by dialling into the bridge or downloaded as an MP3 file from a web portal for PC/Tablet/Smartphone.

3.

Q. So is this like Skype, Webex, etc?

A. Not as such, here the user endpoint is  any phone. It is an audio conference, with participants talking with their colleagues and suppliers/customers. You do not need an app or a PC, tablet etc to start the call. The conference call is always available. It is your bridge and is available 24x7. The bridge can be used alongside other screen sharing and video services that although not immune to issues do not have the same relationship between concurrent calls and bridge ports. the majority of virtual meetings have an audio component, a percentage have web conferencing and a smaller percentage have multi-party video.   

4.

Q. How much will it cost my employees to connect to the bridge?

A. With the bridge connected as an extension to your corporate PBX, it will be the same as dialling the office. The bridge can also call out to employees or call them back and that often helps reduce the total cost of toll transport over regular mobile and landline connections. There are savings to be made on connecting to the bridge and there is no charge for the conference as you own the bridge. When the crisis is over and employees return to work, the bridge continues to save the company money as it is available offsetting some of the charges from a CSP but also complementing the service the CSP has to offer.

5.

Q. So realistically what is the lead time?

A. If you have servers available in your business whether rack mounted or virtual servers, the software can be securely deployed over a VPN connection. Installed and commissioned in a matter of hours. You will need to connect the bridge to your PBX. It will look like a SIP trunk connection and act like an extension. Some IP-PBXs may charge a licence fee for this connection, many do not. Of course you can also add additional SIP trunks from a myriad of service providers in most countries.

If you have any queries or would just like some advice, feel free to email us...info@aonta.com